Find Help

Support is just a call or text away. Our team is available 24/7 to provide confidential help, guidance, and resources.

24 Hour Crisis Line

(708) 386-4225

Text Line

(708) 669-6149

Call Sarah's Inn Crisis Line

  • If you are a victim of domestic violence and
  • You need information about Sarah’s Inn counseling, safety planning, and legal support.
  • if you
  • Aren’t sure if you are experiencing domestic violence, and you want to describe your experiences to a trained advocate.
  • if you
  • Are experiencing domestic violence and need options for housing, transportation, or food.
  • if you
  • Are concerned about a family member, friend, or neighbor, and need information about how to best support them.
  • if you
  • Are a clergy, police officer, or other professional in need of domestic violence expertise.

All services are available in both English and Spanish. We will also use interpreting services as needed.

We provide services to anyone—our only eligibility requirement is that the person identifies as having experienced domestic violence.

who is eligible for services?

what to expect

Calling the Crisis Line

When you call the Sarah’s Inn 24-hour crisis line, a staff member or trained volunteer will make sure you (and your children) are safe, listen to your experience, and find out how Sarah’s Inn can help.

If you are ready, you can schedule an initial meeting with a Sarah’s Inn advocate. Once you meet with your advocate, they will be able to create a plan to support you. This could include a safety plan, emotional support, resources, short term advocacy, or learning more about counseling options.

The following services can be accessed by calling the Sarah’s Inn 24-Hour Crisis Line:

Schedule an intake appointment with a Sarah’s Inn advocate

Assistance with locating emergency shelter

Explanation of rights and referrals to additional services

support

How can I refer someone to Sarah’s Inn?

In order to initiate services, clients will need to call the 24-hour crisis line - 708-386-4225. We do not need a referral for a client to receive services.

If you would like to refer someone, you may call together with the client; however, we do need to hear from them directly and cannot “cold call” or set up appointments on someone’s behalf.

Under the Illinois Domestic Violence Act (IDVA), domestic violence service providers are bound to a very high standard of confidentiality. Therefore, we cannot disclose any information about a client without their consent, including confirming or denying whether or not they are receiving services with us.

FAQ

What happens when I call the Crisis Line?
When you call the Sarah’s Inn 24-hour crisis line, a staff member or trained volunteer will make sure you (and your children) are safe, listen to your experience, and find out how Sarah’s Inn can help.
‍
If you are ready, you can schedule an initial meeting with a Sarah’s Inn advocate. Once you meet with your advocate, they will be able to create a plan to support you. This could include a safety plan, emotional support, resources, short term advocacy, or learning more about counseling options.
‍
Oftentimes, isolation is a means of control and beginning to work with an advocate is a way of disrupting that sense of isolation and finding connection again.
‍
So even if you are not ready to end the relationship or to move out, call Sarah’s Inn at 708-386-4225 to begin getting the support and resources you need.
Is there a cost for services?
All services for survivors and their children at Sarah’s Inn are completely free and confidential.
Do you require any documentation or proof?
We do not require any documents or “proof” that abuse has occurred. We provide services based on the person’s self-report. 
Who is eligible for services?
Anyone who is experiencing domestic violence. We serve individuals of all genders, sexual orientations, and backgrounds.
I think my friend/family member/loved one/client is experiencing DV, can I refer them to Sarah's Inn?
In order to initiate services, the person experiencing domestic violence will need to call Sarah’s Inn on their own. If you have questions on supporting someone experiencing domestic violence, please call the Sarah’s Inn 24-hour crisis line at 708-386-4225.
PLAN

Safety Planning

Planning for safety is an essential step in protecting yourself and your loved ones. Whether you’re experiencing domestic violence or preparing for a difficult situation, having a personalized safety plan can help you navigate next steps with confidence. Our trained advocates are here to support you 24/7.

Create Your Safety Plan

Partner Abuse Intervention

Our Partner Abuse Intervention Program (PAIP) works with individuals who are ready to change their violent and controlling behavior choices in a community of honesty and accountability.

Learn More

Donate

Your Support Changes Lives – Every contribution helps provide critical resources and support for survivors and families.

Volunteer

Get Involved. Make an Impact. – Join us in creating safer communities by giving your time and skills to support our mission.

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to Help